Privacy Policy

 1. Introduction

At Homey, we respect your privacy and are committed to protecting your personal data.
This Privacy Policy explains how we collect, use, and protect information when you use our app or services.

 

2. Information We Collect

We may collect the following types of data:

Personal Information

Such as name, phone number, email address, and delivery address.

Location Data

The app may access precise or approximate location data in order to:

  • Determine accurate delivery locations
  • Display nearby stores and services
  • Enhance user experience

Location data is accessed only with user consent and can be disabled at any time through device settings.

Transaction Data

Order details, payment status, and delivery information.

Device & Usage Data

Including IP address, device type, operating system, app version, and usage behavior.

Optional Data

Such as reviews, feedback, and messages sent to support.

 

3. How We Use Information

We use collected data to:

  • Process orders and provide services
  • Improve user experience and app functionality
  • Use location data to enhance delivery and nearby store suggestions
  • Communicate updates and order status
  • Prevent fraud and unauthorized activities

 

4. Data Sharing

Data may be shared only with:

  • Stores and delivery partners
  • Payment service providers
  • Technical service providers under confidentiality agreements
  • Legal authorities when required

Homey does not sell or rent user data to third parties for marketing purposes.

 

5. Data Security

We apply appropriate security measures including encryption, secure servers, and restricted access.

 

6. Data Retention

Data is retained only as long as necessary for service provision or legal compliance.

 

7. User Rights

Users have the right to:

  • Access their personal data
  • Request correction or deletion
  • Withdraw consent
  • Contact us regarding privacy concerns

 

8. Cookies

The app may use cookies or similar technologies to improve performance.

 

9. External Links

We are not responsible for third-party privacy policies linked within the app.

 

10. Policy Updates

We may update this policy from time to time. Continued use of the app indicates acceptance of updates.

 

11. Contact Us

For privacy-related inquiries, contact us at:

Email: info@homey-kw.com